I was lucky enough to be able to inteview Mary Ellen who works with a virtual library. She works at Hess, which is an oil company. Her duties include maintaining virtual technical library collection, provide technical reference to geotechnical communt; manage information resource orientations and training for new employees; collaboration with internation team members on research and reference topics and projects; support development of content management and image capture project and maintain vendor relationships.
Mary Ellen has no physical library space beyond a few shelves in her cubicle. There are some books available, but not place to put them for easy access for the researchers. Her job is mostly negotiaion. Negotiation with researchers such as: "Find me anything you can on ..." She finds abstracts and sends them to the researcher, and they contact her back and say yes or no. She also spends time in negotiation with vendors.
Mary Ellen stated that while being in a virtual library is new to her, she enjoys it. She finds that many of the newly highered researchers straight from college are not used to the virtual library. The company is moving into a new building and she is hoping to be able to set up a place where researchers can physically browse the books she does have.
When asked about if she thinks her job will become unnecessary, she replied, "As long as the people who make the money by finding the oil need me, I'll be there." Her number one priority is making sure her value is noticed. She stated, "If I become obselete, it is my fault."
She always makes sure to pass on whatever information she finds along with the phrase, "I didn't find this by Googling!"